March 30, 2012

Are you ready for Facebook Pages’ new rules?

Are you ready for Facebook Pages’ new rules?

by Stuart Crawford

By now, we all know the power of social media.

A Facebook page is one of many “must have” tools for every business’ marketing toolbox. But just having a Facebook page isn’t enough.

Stewart Crawford

Business leaders and marketers have to know how to use them in a way that gets their companies’ pages noticed without offending their host in the process. 

Facebook revised its . Particularly if you’re new to Facebook Pages, get acquainted with the , and before looking at the Pages terms. Facebook reserves the right to remove any page at its discretion, so it would be wise to avoid giving its monitors a reason to do so.

Naturally, only authorized representatives of your organization should have access to your Facebook page. If you’re a small-business owner, and you decide to delegate management of your company’s Facebook page, make sure it’s delegated to someone whom you can trust to properly represent your company’s brand. Pages are public, so you don’t want someone posting content that is contrary to your company’s mission or vision or damaging its reputation.

When it comes to naming your Facebook Page, Facebook commands that:

  • The page names not consist solely of generic terms such as pizza or beer.
  • All page names must use proper, grammatically correct capitalization and must not include all capitals, except acronyms.
  • Page names must not include character symbols, such as excessive punctuation and trademark designations.
  • Page names must not include superfluous descriptions or unnecessary qualifiers.

Another section of the new Pages terms that bears mentioning regards data collection. Facebook states:

“If you collect content and information directly from users, you will make it clear that you (and not Facebook) are collecting it, and you will provide notice about and obtain user consent for your use of the content and information that you collect. Regardless of how you obtain content and information from users, you are responsible for securing all necessary permissions to reuse their content and information.

“You will not collect users’ content or information, or otherwise access Facebook, using automated means (such as harvesting bots, robots, spiders or scrapers) without our permission.

Any data you obtain from us must comply with Section II of our .”

Adding a Facebook page to your list of marketing tools is a good idea. Just make sure you get off to good start by familiarizing yourself with all the rules, regulations and policies first. The last thing you want to do is alienate the monitors of, arguably, the most powerful social medium on the Web and limit the reach and effectiveness of your social media marketing campaign.

 

March 29, 2012

Is prepaid better than postpaid for cell phone plans?

Is prepaid a
ctually better than postpaid? Let’s examine these two options.



Zagg InvisibleShield Screen Film iPhone 3GS Modified Macs make great iPad stands. Who knew.

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March 28, 2012

StartUp TO – Behind the scenes of the city’s startups

StartUp TO – Behind the scenes of the city’s startups

by Ashley Huffman

These are the stories of the people and organizations behind some of the city’s newest startups and business incubators.

Behind the beautiful office spaces, Instagram photos and young eager faces, there’s a lot going on within the startups of Toronto.  A lot of work to be exact. As well as a fair share of hacking, networking, energy drinks, and not to mention no sleep.

This is the introduction blog post in a series called “StartUp TO.” It will serve as a first-hand look into what’s going on in the city’s incubators and startups; from the new and growing, to the successes and epic fails.

“Everyone sees the funding stories of the startups on and , and assumes that it’s fairly easy to become a successful startup. Think of an idea, get money and it’s game over. But that’s not even close,“ said Elizabeth Wilson, a startup founder in the city.

This isn’t to say that Toronto hasn’t had its fair share of global senstaions, like , and .  Toronto is lucky enough to have its own unique brand of startup culture. One that just so happens to be attracting more and more attention from across the border; in particular New York and Silicon Valley.

Ashley Huffman - contributor ITBusiness.ca

Ashley Huffman – Contributor ITBusiness.ca

What’s TO’s secret sauce? Quite simply, our diverse culture.  Toronto see’s a constant wave of different backgrounds, ages and professions, gathered from literally all around the world.  The common ground? Toronto, the business stomping ground of Canada.

The first business StartUp TO will be investigating, picking apart and following is , an early-stage incubator and accelerator for disruptive startups. The coming posts will cover:

  • Incubators of Toronto 101  – Focus on INcubes
  • A closer look into their disruptive tech startup niche
  • How their stories can make an impact in your business

For anyone who’s thinking of starting their own business or is in the midst of building their startup, this series is for you, and is meant to be an eye opener into our local community and the tech/innovation industry as a whole.

 

Ashley is an education & technology evangelist from the GTA.  She is proudly a Marketing & PR mentor at and is the brains and brawn behind the geek blog . Ashley is also a self-proclaimed and  addict.

March 27, 2012

iPad battery fears unwarranted

Your new iPad’s battery is fine. Despite suggesting that Apple’s newest tablet suffers from Macworld‘s own research concludes that the third-generation iPad’s battery works as designed, and that customers needn’t fear harming the battery by over-charging it.

Dr. Raymond Soneira of DisplayMate Technologies first because he believed that it wrongfully indicated its battery was 100 per cent charged when in fact it was closer to 90 per cent full. He wrote that if you unplugged your charging iPad at the first moment the battery meter ticked over to 100 percent, “you get 1.2 hours less running time.”
But worse still, Soneira further alleged that Apple says leaving your iPad plugged in for too long–when you wanted to, say, top off the battery–could “harm the longevity of the battery.”

It’s unclear where Soneira’s Apple-attributed quote about overcharging the battery harming its longevity comes from. Macworld has found no statements from Apple to any press organization on the subject, and the company declined to comment for this story. All references to such a claim seem to trace back to Soneira’s report, or CNBC’s coverage of same. And Apple’s own guide about
Carl Howe, the vice president for data sciences research for mobile-focused market research company The Yankee Group, told Macworld that “There is no damage caused [to the iPad's battery] by leaving it plugged in. … There’s a charging circuit that makes sure that doesn’t happen.” To describe how the charging circuit works, Howe compared it to how you’d use a pitcher to fill a glass of water: “You don’t pour water in at full speed until the water flops over; the way you do it is you pour in the water until you get within five or ten percent of the top, and then you slow down–and make sure you put in the least amount you can to keep it from overflowing. That’s the way the charging circuit works.”

That charging slowdown is referred to as trickle-charge mode–”it’s like trickling in the water from the pitcher, to make sure you don’t go over the lip of the battery,” Howe explained. In fact, that trickle charge mode explains Soneira’s other concern regarding how full the battery is when the new iPad first reads 100 per cent. Howe agrees that, at that point, the battery can indeed get fuller, but says that’s not a problem. “The capacity that [Apple is] advertising is based on when the iPad first says 100 percent–everything you get over and beyond that at the trickle charge stage is just kind of gravy.”

Apple does suggest that if you don’t use your iPad regularly, you should make sure to at least once a month for maximum battery health. And even if you use your iPad regularly, that same complete charging cycle will ensure Calibrating the battery once a month is essentially feeding the software accurate data about battery life to influence its calculations.



Sorting out which equipment to keep and which ones to dump

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March 24, 2012

Looking for that sweet spot to get market traction

Looking for that sweet spot to get market traction

By Francis Moran

Sometimes, you need to take a step back to get two steps ahead.

In the almost two months since we last touched base with Matt Lemelin, CEO of Genevolve Vision Diagnostics, this has certainly proven to be the case.

Genevolve was planning to make a big splash at  this month. An impressive showing here could spark the endorsement and early adoption from the broader medical community Genevolve needs to kick start the process for qualifying its Eyedox Genetic Test for Color Vision for insurance reimbursement. However, Lemelin decided to pull out of the show and refocus on the largest industry show of the year – the  taking place in Chicago in November.

“The stars are not aligning as planned for our launch,” he said. “We have had delays on the science side. A major challenge lies in, for a lack of a better word ‘transferring’ the test collateral from the research side to a commercial entity so that it works flawlessly. This has turned out to be quite a challenge. It is imperative to release a perfect product to preserve our reputation.”

There is a substantial market demand

It is a reputation that is still in the early stages of being established in the marketplace. Genevolve . Eyedox is the company’s first commercial product – a genetic test that can diagnose colour blindness in a far more accurate and thorough manner than existing tests, such as the century-old .

 rely on normal colour vision and on accurate diagnosis of the presence and severity of any colour vision deficiency. However, traditional tests often cannot provide a proper diagnosis in terms of the type and severity of a deficiency, and often result in misdiagnosis.

“Over the years, we have received emails, calls and letters from thousands of frustrated colour-blind people,” Lemelin said. “The outcry from patients, together with feedback from practicing clinicians who have indicated that a genetic test will change everything for them, motivated us to develop the test as a commercial product.”

With its genetic test, Genevolve is blazing a new trail to create a global colour vision standard for all occupations. But this is a risky proposition at a time when investors remain wary of life sciences investments into new areas of research and the complex U.S. system for health insurance reimbursement is facing an overhaul.

Last month, Lemelin pitched Genevolve at a  event in Atlanta. Inevitably, the issue of insurance reimbursement came up. But like every savvy entrepreneur hustling for cash, he understands the need to be ready for hard-nosed questions from potential investors.

“I suggest that entrepreneurs seeking investment be prepared for anything and have canned answers at the ready, especially if issues are presented at inopportune times,” he said. “I came away with some good leads and learned lots to add to my arsenal of knowledge.”

Among those lessons learned, which we will explore in more detail in our next post: how to better present to angel investors, how to negotiate with investors over the valuation of your company, and trying to make progress at industry gatherings where the social aspects appear to overtake the business agenda.

But it all comes back to reimbursement …

In our last post, we talked about how , which can qualify for reimbursement through a complex pricing and fee schedule that uses “stacked codes.” These codes are used to tally up the costs associated with each step that is required to carry out the test, as well as the technology involved. A new test must go through a long and complex process to have new codes created and qualify for long-term insurance reimbursement.

Genevolve believes its Eyedox test can also save doctors time, by a factor of 10. While anything that saves time is a plus, the challenge is how doctors are compensated for their time and how this is claimed for insurance reimbursement.

At present, doctors are only able to bill the U.S. insurance system for their time if they are able to diagnose the type of colour blindness. Due to the limitations of standard tests, they seldom can. As a result, many doctors shy away from carrying out colour vision tests or see it as a loss that they write off. Not only must Genevolve attempt to execute a culture change in how doctors regard colour vision testing, it must still determine if doctors who use its test are able to make an insurance claim using existing codes.

Casting a shadow over all of this is , which threatens to tighten the rules governing what qualifies for insurance reimbursement, the uncertainty of an election year and .

“All of this has a ripple effect on innovation and trickles all the way down to creating considerable investor angst,” Lemelin said. “Nobody, even the big boys, can figure out the reimbursement changes, many variables and many unknowns. It is causing many to sit in the sidelines, stifling innovation.”

… and developing contingency plans

One of the challenges for Genevolve is to design its test in such a way that it becomes easier for physicians to derive revenue from carrying out colour-vision testing, either by being able to bill the insurer or the patient. With changes to the U.S. medicare system, Lemelin said physicians are looking for new lines of business. Genevolve hopes to tap into this by bundling its test with other related vision products and services that are not billable to the insurer, such as contact lens prescriptions. In other words, make the colour vision test part of a service that the patient is already accustomed to paying for and is already a source of revenue for the physician.

Genevolve also has a contingency plan up its sleeve if it doesn’t qualify for reimbursement.

“We would switch to a boutique model in which we would then compensate doctors,” Lemelin said. “But, realistically speaking, we would need to take a volume approach and bring our price way down to make this model successful. There is a fine line here as far as losing our shirt, but we feel we can make it work as a last resort.”

Another option that Lemelin is considering is a group purchasing organization, or GPO, involving early adopter physicians and possibly partnerships with other vendors of vision products. The incentive for physicians to sign up would be that they would have exclusive access to unique products.

“It’s just an idea,” Lemelin said. “It is critical to evaluate all options … they all have their pros and cons. You have just got to somehow find the sweet spot and unfortunately there are so many unknowns that some of it is wait and see and shifting on the fly.”

Next time, we’ll talk about the pros, cons and complexities of wooing angel investors.

This is the fourth article in a continuing monthly series chronicling the growth path of , a life sciences startup based in Albuquerque, NM that is commercializing cutting edge genetic research to develop new diagnostic tests and gene therapies for colour blindness.

March 23, 2012

Automotive industry’s second renaissance of innovation is about IT

The 1903 Rambler.

In the next couple of days, ITBusiness.ca will be launching a “Drive” section that focuses on advancements of in-car technology and the connected vehicle. So why would a technology-focused news site launch a section about cars?

Following the technology sector in a way that assists those that use it means keeping an eye out for innovation. Innovation is about more than the new hardware and software products that big vendors push out the door to their customers. It’s about looking at the big picture – measuring the incremental steps towards a sea change that transforms the way we live and work.

After the internal combustion engine was invented in the late 19th century, and the benefits of personal transportation that was both fast and didn’t require livestock to power was apparent, it didn’t take long to spur a frenzy of competition to offer the best product on the market – or more aptly in this case, the best car on the road.

Louis Renault broke into the auto industry by modifying a French clunker into the world’s first hot rod in just 1898. In 1902, a North American Car known as the Rambler made the steering wheel popular and positioned drivers on the left-hand side of the car. And in 1903, Henry Ford and his companies were manufacturing thousands of cars a year.

Brian Jackson, Associate Editor, ITBusiness.ca

Special Feature:

The innovation didn’t stop with the car itself. It quickly spilled over into the petroleum industry, with the industry scrambling to find efficient ways to produce gasoline. The U.S. congress reacted to the car’s popularity in 1916 by creating the means to fund road improvements. By the 1920s, a national highway system made the automobile the preferred method of travel for most Americans.

The car was an invention that put the pedal to the metal on innovation and didn’t let up on the throttle until it had transformed transportation in less than three decades. It contributed a major part of reducing the limitations of space and time on conducting business and other societal affairs.

Now we’re seeing a similar rush to innovation among auto makers. But this time the technology doesn’t focus on propelling us to our destination. Instead, it helps keep us connected to the people and information that matters to us even while we are en route.

Ford introduced its in-car IT system in 2007 with the Ford Focus. It featured , Bluetooth connectivity, and a unified control panel to manage entertainment in your car. In the few years since then, car makers have raced to compete with more convenient ‘infotainment’ systems that offer connectivity and comfort. Manufacturers now see these systems as a key differentiator that will see customers decide what car to buy – not a powerful engine or fuel efficiency, but personal technology.

The roads paved for cars to travel on are now dotted with cell phone towers carrying broadband data networks. They’re already being used to push information into our cars through our cell phones, and increasingly more common, via embedded computers. Cars are now as well as petroleum, and car makers are offering tech tools to help manage that new power source.

The spin-off technologies resulting from this automotive innovation are already evident. Voice recognition technology is now commonly used on mobile devices, and operating systems used first in cars are now powering portable computers.

Driving a car just five to 10 years from now might be an entirely different experience than it is today. The time we spend in our cars will be less about travelling and more about , enjoying entertainment, or talking to our social circle.

Automotive technology is still eliminating space and time – just in a different way.

March 21, 2012

test

Just as the
blending of computers and networking created the Internet, the merging of vehicles with the global broadband ICT infrastructure will create a new platform upon which an unimaginable range of new services and capabilities will be created. The vehicle is already in a transition phase from an autonomous system to a fully integrated [...]



Bookmark php Are you standing between your tech start-up and success?

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Show Me the Money – Innovation Opportunities From Networked Vehicles

Show Me the Money – Innovation Opportunities From Networked Vehicles

The rapid surge in the number and importance of driver-assist and mobile devices is pushing “networked” to the front of the value chain, according to Joachim Taiber, Research Professor at Clemson University’s renowned International Centre for Automotive Research (CU-ICAR).  Other market drivers of networked vehicles include the adoption of permanent real-time communication via social networks, the transfer of content to the “cloud”, the dependency of the vehicle  – especially electric vehicles (EVs) – on energy and communications infrastructure components, and the processing of payments for items like location-based services.

Speaking at a recent Networked Vehicle Association Executive Workshop, Dr. Taiber laid out three future scenarios arising from this drive to the network:

Volkswagen Automotive Innovation Laboratory car

Autonomous Driving:   The technical feasibility of driverless driving has been demonstrated, and remote-control driving has been demonstrated in the military.  The opportunity remains for finding a way to ensure permanent

Barry Gander, chair, Networked Vehicle Association

radio connectivity to the vehicle.

Unlimited Range:

The principle of wireless energy transfer via induction has been discussed intensively in research- and developer circles.  The opportunity arises from the need to optimize the efficiency of energy transfer, and reduce the costs of infrastructure.

All Mobility-related Services Are Offered Via “The Cloud”

Vehicles have been in demonstration mode for several years now, that connect to the LTE network for streaming of videos and services.  Opportunity arise from the need to provide sufficient network capacity, and to create new service applications that meet demand and are of high quality.

In servicing the opportunity for vehicle communications, a consensus is developing around a central fact:  the fact that the consumer is used to utilize newest hardware and software for communication services.  The lesson for auto makes: this demand should not be unnecessarily constraint by the vehicle or its baked-in systems.

photo source: University of Karlsruhe

Rise of the Electric Vehicle

While EVs make up a small percentage of cars on the road today, new U.S. federal standards to increase fuel efficiency to reduce CO2 emissions are important drivers for electro-mobility  -  opening the door to new opportunities in this field.

EVs have particularly aggressive needs for networking, to find the battery-optimum routes between charging stations, and to interact with payment systems.  Beyond that, with increasing urbanization more flexible and connected multimodal mobility concepts are needed. Further, the bidirectional energy flow between the grid and the EV requires a significantly high communication activity. Building up a suitable energy infrastructure (smart grid) is in the early stages.

Regional Issues and Evs

Different parts of the world are adapting to the EV future in ways either constrained by the past or looking to the future.

In the U.S., the highway infrastructure is funded largely by the gasoline tax.  These funds are declining and do not allow massive investments in the required communication infrastructure to optimize the use of the public road network.

The Express Network of China had a total length of 65,000 km by 2009, the second largest after the U.S. and roughly equal to the highway systems of Canada, Germany and France combined. In China the majority of the road network is funded from private sources and collecting tolls is the norm. The development of a powerful communication infrastructure to support the “networked vehicle”
can be implemented rapidly.

In Europe it is a difficult process to implement a unified toll collection system across borders. Traditionally the mobile phone market is fragmented on a national level, therefore the rollout of services in Europe is more difficult than in large national markets.

photo source: Alcatel-Lucent

Today and Tomorrow

In summary: today the opportunity areas for vehicle networking are in:

  • Autonomous driving;
  • Dynamic wireless energy transfer;
  • Seamless communication of the vehicle in multiple networks;
  • Permanent connectivity between vehicle and cloud; and
  • Vehicle-to-vehicle-communication in a cluster.

Looking back from 2020. Dr. Taiber is forecasting that we will be in a world where:

  • Vehicle-to-vehicle communication is introduced – anti-collision
    belongs to vehicle standard equipment;
  • The vehicle occupants can use mobile devices and their most important applications in the vehicle in an ideally integrated manner;
  • The most important communication standards to support electro-mobility are introduced;
  • 4G-based mobility services can be used from the vehicle;
  • Payment of location-based services is possible to do from the vehicle; and
  • The range of electrical vehicles is significantly improved compared to today




Sony ericsson hbh pv740 bluetooth headset black retail packaging Top 10 Bestselling iPhone Cases

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March 20, 2012

6 Key features to look for in a collaboration tool

The harder w
ork lies in changing your company's culture to embrace social tools and use them effectively.



Meet Screenreach Interactive

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March 19, 2012

Why a $35-Raspberry Pi is better than the New iPad

Why a $35-Raspberry Pi is better than the New iPad

by Nestor E. Arellano

A few weeks before the , the United Kingdom-based  offered up for sale the device that you see in the picture above.

Looking more like a misplaced part from a computer, the  couldn’t be more different from the sleek and sexy tablet from Apple. Ungainly as it may appear, the Pi holds a certain DIY charm that the iPad could only dream of.

The pint-sized PC has a daunting mission to accomplish: rekindle the interest in computer studies among British students and teach children programming.

 “We just want kids to get kids programming,” Eben Upton, founder and trustee of the Raspberry Foundation was quoted as saying by the BBC News. The foundation even has plans for programming competitions offering ₤1,000 or more to children who can come up with original programming.

In the country where the , educators are worried that enrolment in computer courses is increasingly declining. The foundation hopes that the Pi can improve the doleful state of Britain’s computer science education. There has been a 60 per cent decline in the number of British students obtaining an A-level in computing science since 2003. Canada, as well, is facing its .

Judging from the which caused the Web sites of the device’s distributor’s to crash, kids and PC enthusiasts from around the world will also be benefiting from what the Pi has to offer.

But the goal is not only to increase enrolment in computer sciences, according to Upton. The foundation also aims to “increase the range of things they (children) know how to do when they arrive (in university).”

In the U.K. and North America as well, a vast majority of children are growing up with an excellent capability of knowing how to use technology but very little awareness of how the technology works. For many people, the devices they use and enjoy are a mystery. This is indeed very sad because if today’s students are to thrive in the technological future they would need to understand is different facets and what makes it work.

Partly to blame is the flood of wonderful tech devices such as the iPad that enable users to do just about anything – play games, watch video, listen to music, collaborate online, edit images, movies and documents you name it. But sad to say, they are very expensive and built on Steve Job’s “one widget philosophy.”

As wonderful an experience they may offer it is a controlled experience. The ordinary user can’t even open up the devices without special tools.

The Pi brings back that that taught countless children (even Steve Jobs) how to build their own radio sets and the basics of electronics. The Pi’s programmability is not hidden behind some impenetrable shiny casing or complicated code. It is not loaded with proprietary software protected by laws that prevent users from altering them.

The Pi runs on  including  Debian and ArchLinux.

“A student can pick it up and say ‘Let’s see what I can do with it’ and actually start doing something with it,” said Max Abed, software researcher atSenecaCollegeand member of the team that work on the Pi project’s software component.

Not everything the children do may turn our fine. They could make mistakes but that wouldn’t be much of a problem. “Even if a kid ends up breaking it, at $35 the Pi won’t be that hard to replace,” said Abed.

 

Nestor Arellano

Do you have a Raspberry Pi? How are you using? What are your plans for it? We’d like to know. Tell us your story or send us some images of your project.

 





How HoHoTO turned crowdsourcing into a cause

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March 16, 2012

Who’s doing due diligence on the Dragons?

by Christine Wong 

Tech startups are constantly reminded that even when it looks like a financing or acquisition deal is done, it ain’t over til the due diligence is done.

But who’s performing due diligence on the investors and acquirers?

Christine Wong, staff writer, ITBusiness.ca

It might seem like a crazy question to even ask in the first place. But why should a startup just accept the first investment deal that comes along or jump into bed with the highest takeover bid they can get?

Kevin O’Leary got me thinking about all of this.

As one of the original judges on CBC TV’s Dragon’s Den, he relentlessly grills entrepreneurs who pitch their wares on the show in hopes of scoring some financing.

But what do the startups facing O’Leary on national TV know about him (especially since he’s a guy who might actually buy part of their company)?

O’Leary has an impressive track record. He started software publishing firm Softkey out of his basement, grew it phenomenally, acquired The Learning Company (TLC) in 1995 for over $600 million, then sold it to Mattel in 1999 in a stock deal worth over $3.5 billion.

The glow from that deal faded fast: earnings from TLC plummeted immediately and Mattel sold the unit just two years later for a pittance of what it paid. BusinessWeek later called Mattel’s TLC acquisition one of the worst deals in history. Mattel shareholders sued Mattel, O’Leary and his TLC co-founder, alleging TLC inaccurately reported its financials. Mattel settled the suit for $122 million. O’Leary told Maclean’s last year that “none of (the allegations) was true. They had forensic accountants tear our books apart for two years.”

O’Leary has rebounded from the debacle, starting his own investment fund, joining the board of another, and seeing one of his investments, Storage Now, acquired for $110 million in 2007. He’s now starring on two other CBC TV shows (Redemption Inc. and The Lang and O’Leary Report) and Dragon’s Den copycat Shark Tank on ABC. Mattel made him a mega-millionaire –TV has made him a star.

Full disclosure here: I used to work with O’Leary and his CBC News Channel co-host Amanda Lang in the mid-2000s at Report On Business Television (since renamed Business News Network). I don’t pretend to know him as a person at all and can’t shed any light on his character off-screen.

I can shed some, however, on the way TV works and how it relates to due diligence for startups.

While filling in on O’Leary’s ROBTV show one time, he was late rushing into the studio for his daily on-air chat with Lang. She wanted to start with some banter about how the Asian bird flu epidemic was affecting stock markets.

“Bird flu? What the hell! Can anybody give me something about this bird flu?” O’Leary called out into the newsroom just two minutes before going live on-air.

I ran in and gave him a 60-second primer on the latest bird flu business news from that day. When the red light came on, O’Leary expertly riffed on the bird flu like he’d just filed an analyst report on it.

The point I’m making isn’t just that O’Leary is amazing on live TV; it’s also that what you see on TV doesn’t always give you the full picture of what goes on behind the scenes, just like O’Leary’s official bios don’t mention the downside of the Mattel deal.

And if you’re a startup vying to get on Dragon’s Den or Shark Tank, you should go in realizing what these TV shows are about: entertainment first, business second. Startups want to be on these shows to get financing. But the main goal of the TV producers is to attract viewers. The best way to go on these shows is to consider it free publicity for your idea or product, not a financing opportunity.

How does this relate back to why startups should do due diligence on investors and acquirers? Well, investors and acquiring companies may have different goals than the startups they deal with, too. They ultimately want to end up making a hefty return on their own investment or acquisition, which is not the same goal of the startups themselves. Startups must do due diligence to reconcile this gap and make sure any deal is truly a good fit for them.

Electric vehicles meet the network - happening soon?

Electric vehicles meet the network - happening soon?

Electric Vehicles (EVs) have a desperate need for communications, to help them get over “range anxiety.”  At a recent Networked Vehicle Association (NVA) Executive Workshop, a few EV factoids leaped out:

  • The threat to the power supply of having a nation of EVs is overblown, at least in my mind: if all cars were suddenly converted to electric, they would put no more than a 10 per cent additional demand on the electrical system  -  and an EV would only cost me $200/year to run!
  • Data security is so good on mature systems like OnStar, that it is better than that in the banking system.
  • Putting EV charging stations in shopping malls would be worthwhile to the mall owners if the drivers spent only five minutes extra in the mall.

A list of presentations from the event is at the end of this blog; contact me if you want any.

Stratford-Waterloo Does Wireless Development MOU with U.S. Centre

Barry Gander, chair, Networked Vehicle Association

Dan Mathieson, Mayor of Stratford, has signed a memorandum of understanding (MOU) to explore joint initiatives for research and development of next-generation vehicles.  Clemson University International Center for Automotive Research (CU-ICAR) and the city and region of Stratford, Ontario, have agreed to exchange information on research programs, share talent pools and facilities, and develop pilot programs, among other initiatives.  Stratford/Waterloo is home to some 30,000 IT developers.

First Responders Invited to Join Buyers Group

I would like to invite first responders to join an Advisory Board to assist us in the development of an Emergency Responder Buyers Group (ERBG).  We are seeking to hold a full-day planning session in Toronto on Wednesday, March 21 and it is hoped that you will be available to join a select group of 20 executives representing industry, first responder, public safety, and government organizations in the validation of and continued guidance in the development of this important initiative.

Through the leadership of the Greater Toronto Airport Authority, the Canadian Police Research Centre, and the Canadian Advanced Technology Alliance, a draft outline of the ERBG has been developed. A copy of a PowerPoint presentation is available which summarizes the main concepts behind this initiative, and I encourage you to listen to this MP3 recording of a recent webinar that was held discussing this proposed platform. Download .

Presentations from NVA Executive Workshop

Wireless Wolfsburg – What e-Mobility Can Learn From A Wireless Testbed

Klauss Schaaf, Program Director, Volkswagen/Wolfsburg AG

  • Wireless Wolfsburg provides a city portal in the car, and interconnections for information sharing and fleet management…[but] a tsunami of data traffic caused by the smartphone will pose a real problem for eMobility.  Even LTE will not provide enough capacity.

Connected Electric Vehicles

Tom Taylor, Vice President, Advanced Strategies, Hughes Telematics

  • Connectivity to the driver is critical for EVs, as charging stations are few and drivers suffer from “range anxiety”.  Information like in-traffic alerts will be important, to avoid situations where the vehicle could run out of power.  Hughes is running tests on presentations of information such as vehicle diagnostics.  In Shenzen, China, telematics provides deep information on driving patterns and vehicle histories.

Trusted Mobile Data Services

Bennie Farmer, CEO, Telanon

  • “Telematics Anonymous” could be the sub-text for the service being developed, which provides usage-based information on driving habits to insurance companies.  The information is under the control of the driver, who can anonymously compare pricing plans before approaching a selected company.

Integration of Electric Vehicles and the Grid:  What Does This Mean?

Mike Rowland, Director, Advanced Customer Technologies, Duke Energy

  • Simplicity, low cost, and open standards are critical to the commercial success of EVs; 80% of the value can be provided by simple transactions.  In providing the power to the car, there will be a merger of elements from the Smart Car and the Smart Plug.  Multiple communications paths will be used: vehicle telematics, customer networks, and utility networks.

The Electric Vehicle and the Smart Grid

Paul Pebbles, Onstar Global Manager, Electric Vehicle and Smart Grid Services, Onstar

  • Onstar allows data sharing and vehicle control, enabling applications that:  allow utilities to be aware of the load on the grid due to EVs; provide owners with Time of Use information; control the charging to reduce grid loading; and aggregate demand response over a community or region.  Onstar also has a Smart Grid Development Network to facilitate EV application integration

Network Vehicles Innovation:  Integrated Large Scale Testbed Architecture for Next-Generation Wireless Spectrum Sharing Environment

Rangam Subramanian, Principal Wireless Technology & Business Strategy, DOE

  • There is little available spectrum, though at a maximum only 17% of owned spectrum is used at one time.  There is a proliferation of wireless devices, amounting to 24-billion by 2020, highlighting the need for the announced spectrum sharing testbed to support government, public safety, and industry vertical such as cellular, energy, transport and medical. .A case study of the Idaho national lab and its 4200 workers described activities in its 890-square mile range.




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March 15, 2012

Botnets and future threats

Botnets and future threats

By Paul Comessotti and Kellman Meghu

(This blog is the continuation of )

Looking at the evolution of the bot threat, the first bot, “GMBot”, was not malicious. In fact, it was created in the late 1980s to emulate a live person in Internet Relay Chat (IRC) sessions.

However, around 1999 bots emerged that were designed with . Thereafter, bots grew more sophisticated, and in some cases, were commercialized as products. The of 2006, for example, originally sold for several thousand dollars. In mid-2011, source code for the Zeus and was leaked, making these powerful botnet creators available to practically anyone that wants to establish their own botnet. 

Today, botnets are primarily used as a backdoor into your enterprise. Once inside, hackers operate in silence and stay under the radar to steal as much information as possible before their presence is detected.  Unfortunately, because bots are so stealthy, many companies aren’t aware of when their computers have been infected and security teams often lack the proper visibility into the threats that botnets create.

The future threat

In the coming years, botnets will continue to evolve using a combination of social engineering, zero-day exploits, as well as the proliferation of mobile computing and social networking.

In the past, it was assumed that most of the popular botnets were running on Windows machines, this is no longer true today are not immune.  New botnet variants are cross-platform and the industry should also expect to see more Apple, Android and other mobile based botnets pop up where they communicate to Command and Control servers (C&C) using  via 3G or Wi-Fi networks.

A disturbing trend is the use of social networks being used as command and control centres.  Social networks and Web based services, like IM, are being used to send instructions to malicious programs installed on victim networks and can give hackers the ability to send encrypted commands.  Using social networks such as to set up shop quickly and nimbly shut it down without incurring the expense of managing an entire server.

Leveraging social engineering techniques

In addition, hackers are leveraging new and socially-engineered hacking techniques to drive botnet activity. Social networks also have made it easier to obtain personal and professional information about individuals and create new entry points to execute socially-engineered attacks, botnets and APTs.  Check Point research <>  has shown the primary motivation of social engineering attacks is financial gain (51 per cent), followed by access to proprietary information (46 per cent), competitive advantage (40 per cent) and revenge (14 per cent) and can cost businesses anywhere from $25,000 to $100,000 per security incident.

In this day and age, hackers can easily get the tools and resources needed to execute successful botnet attacks. Unfortunately, this is a cat and mouse game. Each time new antivirus releases a file signature, malware authors create new variants of the malware. Luckily, law enforcement, large corporations and security experts are starting to take things seriously and stop bots, such as , in their tracks. By bringing down the C&C servers, bot masters lose control over all of the zombie computers and prevent infection from spreading. While thousands of companies have already been targets of bots and APTs, businesses have the responsibility to stop it from spreading.

(Paul Comessotti is Canadian regional director; Kellman Meghu is Canadian security manager, )





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March 14, 2012

Botnets – The hacker’s backdoor to your network

There is no
more static malware; botnets in nature are dynamic and can quickly change form based on the cybercriminal’s command.



3 things you should know before jailbreaking your iPhone

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March 13, 2012

Keeping client passwords secure and under control

In today’s world of heightened security, full body scanners at airports and CCTV watching every move, it is remarkable how passwords are still kept in the minds of our engineers, in Excel spreadsheets or in our PSAs. What are you doing to ?

Stewart Crawford

For the past few months I have been working with the team at , introducing IT service providers to the benefits of making sure their clients’ passwords are properly protected. They can also assure their clients that the right checks and measures are in place.

Besides the technical advantages of having a solution such as PASSPORTAL in place, there is an important marketing advantage and sales angle that we can use to separate an MSP who is using PASSPORTAL from those who are not.

One of the concepts I love to use when working with sales professionals is the “wedge selling” concept. A process designed to create separation between the prospect and his existing IT firm. PASSPORTAL is a great advantage for any MSP or IT Service Provider who wants to get at a leg up over her competitors.

Now, as a business owner, the main advantage is that I know who has access to my office and my passwords, and my service provider can prove it. Can you see the opportunity that exists out there?

Corporations and business owners want to know that their information and data are protected. Business continuity solutions, firewalls and a solution such as PASSPORTAL ensure that your clients’ and your future clients’ information is as secure as possible. MSPs and IT VARs who can prove to their clients that their information is secure immediately have an advantage over those who cannot.

Go ahead and create that wedge. Sign up with PASSPORTAL today, and start using it to protect your . Use it in your marketing and sales to set yourself apart in the marketplace.

For only $29.95, the cost of a basic membership in PASSPORTAL, you can immediately gain a competitive advantage over other MSPs out there who are not completely protecting their clients.

Stuart Crawford, president and chief marketing officers, Ulistic Inc. After a 9 year military career which saw Stuart rapidly  accelerate through the ranks finishing as a Master Corporal in the Canadian  Signal Corp Stuart went to work putting into practice the leadership and  character traits he learned through his time with the Canadian Forces. He is a member of Editorial Advisory Board of ITBusiness.ca



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March 12, 2012

Why users should ditch the cable and stream online

Compared to
cable television, the internet has double the amount of available video choices.



Give Canada’s Privacy Commissioner the teeth it deserves

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March 08, 2012

The New iPad misses opportunity to woo creators

The New iPad misses opportunity to woo creators

The New iPad by Apple may only be an incremental step up from the iPad 2, but when its already the best tablet on the market, that improvement is all that’s required to stay ahead of the competition.

It’s got the best App Store selection around, the highest screen resolution, and the fastest processor. If it’s not the thinnest and lightest 10-inch tablet on the market, its close enough that you wouldn’t know the difference. It’s got the best selection of accessories available on the market.

But there’s just one more thing that raises a problem with that – doesn’t just have tablets to contend with.

Apple already owns the consumer market with its iPad – there’s just no better device for watching video, looking at photos, or browsing the Web. But, the New iPad misses out on an opportunity to that they are also important to Apple, that this tablet can be used to make things as much as it can be used to consume things.

Brian Jackson, Associate Editor, ITBusiness.ca

Steve Jobs, Apple’s late chairman and former CEO, is famously quoted as describing Apple as sitting at the intersection of liberal arts and technology. When he launched the iPad 2 in 2011, that motto was clearly apparent. Not only was the iPad clearly technologically better than the previous generation – including a camera, and significantly reducing the size – but Apple also had a slate of new apps to make good use of those new toys. Garageband made every iPad owner an instant musician, and iMovie turned the tablet into a portable video editing suite.

With the launch of the New iPad, there is less technological advance. But more significantly, there are also less apps to support creators. Granted, iPhoto for iPad was announced, joining the other iApps released by Apple. But those photo-editing capabilities have already been brought to the iPad by apps including Photogene and Adobe’s PhotoShop Express.

The step up in camera technology is fine, but no amount of megapixels will make a lens this small perform at the level expected by serious photographers. There’s more to photo quality than megapixels, and more to video quality than HD resolution.

Later this year, Windows 8 will come to PCs, tablets, and laptops outfitted with touch screens. These new Ultrabooks, a thin and light laptop standard created by Intel, have potential to win over creators in a way that iPad hasn’t. They will offer both the intuitive user interface that consumers desire, but also the added complexity and available software set to produce content.

There’s no question Apple will stave off tablet competition with the New iPad. But will it withstand Ultrabook competition?

4 things the iPad 4 should have

Even though Apple has just unveiled its new never too soon to start thinking about the future: namely the iPad 4.

 

And that’s why, as as new iPad was in its introduction Wednesday, we’re still left wanting more. Needless to say, while the newest iPad has a lot of great things going for it such as a it doesn’t have absolutely, positively anything we could want out of a top-tier tablet. Here, then, is a simple list of features that we want to see in the next version of the iPad that will likely hit sometime in early 2013.



Where to get funding for hiring IT students

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March 07, 2012

A new take on an old scam

A new take on an old scam

Example of a BBB spoofed email

by Paul Wood

Social engineering reared its ugly head in January. The latest intelligence report from Symantec saw businesses being targeted with emails purporting to be from the U.S. Better Business Bureau.

Paul Wood

These scammers are re-using a popular form of social engineering first observed in 2007, where an email suggests that a complaint has been filed against the targeted organization with the Better Business Bureau. In the latest wave of attacks, there appears to be two methods used to trick recipients into inadvertently downloading malware: either the email contains the malicious attachment in a file, or the attachment contains a URL that leads to the malware.

The attacks resurfaced in January 2012, where they accounted for 7.3% of all email malware blocked by Symantec.cloud that month.

These kinds of attacks have become more efficient and advanced over time, especially compared with the attacks that were around in 2007. For example, attackers are now using server-side polymorphism, which enables the attacker to generate a unique strain of malware for each use, in order to evade detection by traditional anti-virus security software.

Attackers frequently change their tactics and techniques to avoid detection; Symantec has observed fake emails purporting to be from other well-known organizations, including FedEx, UPS, DHL, and American Airlines.

Protect yourself

As these social engineering techniques continue to evolve, and spammers and malware authors adapt their strategies, it’s important for users to follow best practices and use security solutions from trusted vendors. The February Symantec Intelligence Report outlines some suggestions on how users can keep themselves safe and better protected. But when it comes to social engineering, it’s important to note that antivirus is not enough. Symantec recommends deploying and using a comprehensive endpoint security product that includes additional layers of protection including:

1) Endpoint intrusion prevention that protects against un-patched vulnerabilities from being exploited, protects against social engineering attacks and stops malware from reaching endpoints;

2 ) Browser protection for protection against obfuscated Web-based attacks;

3) Consider cloud-based malware prevention to provide proactive protection against unknown threats;

4) File and Web-based reputation solutions that provide a risk-and-reputation rating of any application and Web site to prevent rapidly mutating and polymorphic malware;

5 ) Behavioral prevention capabilities that look at the behavior of applications and malware and prevent malware;

6) Application control settings that can prevent applications and browser plug-ins from downloading unauthorized malicious content;

7 )Device control settings that prevent and limit the types of USB devices to be used.

Other highlights from the Symantec Intelligence Report: February 2012

1) Spam – 68.5 percent of total email in Canada (a global decrease of 1 percentage point since January 2012)

2) Phishing – One in 427.9 emails identified as phishing in Canada (a global increase of 0.01 percentage points since January 2012)

3) Malware – One in 294.0 emails contained malware (a decrease of 0.03 percentage points since January 2012)

 

 

IDC, Microsoft see 70,000 Canadian jobs in the clouds

by Nestor E. Arellano

Forget about silver linings. If predictions of a recent survey pan out, the cloud is one giant .

Nestor Arellano

The analyst firm forecasts that cloud computing will create no less than 14 million new jobs worldwide by 2015. ., which commissioned the survey, also says that IT innovations created by could produce no less than $1.1 trillion a year in new business revenues.

Just over 70,000 of these jobs will be located in Canada. InToronto, new jobs associated with the cloud will increase by an average of 20 per cent annually, resulting in more than 14,500 jobs by 2015.

 

Last year, according to IDC, cloud computing helped businesses around the globe create in excess of 1.5 million jobs. More than half of those jobs were in the small and medium sized business sector. InToronto, businesses with less than 500 employees will see an increase of more than 6,300 new jobs by 2015 while larger companies will see an increase of more than 8,100 jobs.

But the main message of the survey findings is not job creation alone. Of course if cloud computing delivers on those numbers, it would certainly be great for the economy. But let’s not be dazzled by the mega job projections.

The bigger message behind the survey, I believe, is how cloud computing has grown to encompass every industry and why businesses should determine whether they should be using cloud technology or not.

The same survey said that in 2011, businesses worldwide spent more than $28 billion in cloud services. That same year, cloud services helped businesses around the world generate more than $400 billion in revenue.

“These are not just technology companies we’re talking about, and they are not just large enterprises. Cloud computing has the potential to create an impact on almost any business in any industry,” according to John Weigelt, national technology officer for Microsoft Canada.

He further explains that not all the projected jobs will be in technology. “When companies are able to cut costs on technology through cloud computing, their resources are freed up to explore other projects, develop other products or services. New jobs come up in administration, sales, marketing or other departments.”

Weigelt sees the cloud as a “revolutionary technology”. He compares it to electricity which radically changed people’s day-to-day lives, how we conducted business and created goods. “The cloud today is transforming how we see business happening, how we manage computer resources and how we manage the market place.”

I do see how it has been able to aid a lot of organizations to maximize resources, improve processes and even discover new opportunities. However, for all the success stories around how companies have managed to use cloud computing, the technology is far from mature and certainly not for every business. The recurring reports of , , and even the all too many examples of cloud providers’ failure to address , lead me to believe that attaining a universal confidence and faith in the technology is still – up in the clouds.

Weigelt admits “cloud computing may not be for every business.” He is also right when he says that companies should investigate if any cloud service might help out their business.

 

Companies need not turn their businesses upside down just to shoehorn cloud technology into their process or network. But if such a large amount of money is being spent today by other businesses in cloud computing and if other businesses (including the competition) are reaping rewards and revenue from it, a sensible entrepreneur would probably find it worthwhile to investigate.

Rather than taking a dive, businesses I believe should move cautiously, taking care to keep their focus on their business needs and goals rather than on the technology.



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